Frequently
Asked
Questions





 
Do You Take Donations?
Yes we do!
If you would like to donate money, you can do so online (at the "Donate" Tab on top left of this webpage), send it in the mail, or come into the Boutique and speak with one of us.
If you would like to donate items, we just ask that the items are brand new as we want every customer who comes in to know that their hard earned coupons are worth the quality on our shelves.



How Can I Help?
Throw a baby shower for Baby Steps! Get your friends together and celebrate the birth of babies all over Itasca County. We will put the gifts gathered to good use in the Baby Steps Boutique.


How do I earn coupons?
Baby Steps partners with different organizations in Itasca County and Remer areas to distribute coupons for parents of children, ages 0-5. By going to appointments, attending events, etc., you can earn coupons. For a complete list of our Coupon Distributors and how you can earn coupons through each one, go to the "Coupon Distributors" Tab at the top left of this webpage.


What do I do with coupons once I earn them?
We're so glad you asked! The coupons you earn are the "cash" you use to purchase items in our boutique. Each item in the boutique is labeled as to how many coupons it will take to purchase that item. If you don't see anything that you'd like to purchase in the boutique, you can speak with the Boutique Manager about special ordering an item of your choosing.


Can I pay for Baby Steps Boutique items with cash?
As Baby Steps is a nonprofit organization, we do not receive cash for items. Only the coupons you earn can be used to "pay" for the items in the Boutique. Another question that is commonly asked is if one can pay for part of an item with their coupons and make up the difference with cash. Again, since we don't receive cash and only coupons, this, too, will not work for our type of boutique.


Do you do special orders?
Yes we do! We tend to do much of our shopping at Target and Walmart in Grand Rapids on a weekly basis. If you have a specific item you desire, it is preferred you find it at one of our more frequented stores, record the store where you found it, its cost, the UPC code, brand name, color, size, and location in the store. Then, call us, e-mail us, or visit us at Baby Steps Boutique and place your order. We will be able to help you figure out how many coupons your chosen item will cost and any other particulars relating to special order purchases.
Click the following link to download our Special Order Guidelines.



Can I give my coupons to someone else?
Baby Steps coupons are nontransferable. Baby Steps' mission is to be the link between parents and the services and opportunities that mothers and fathers need to successfully parent their children. When one gives the coupons they earned to someone else who did not earn them, this reduces the effectiveness of our mission. However, if you desire to accompany the individual(s) to our boutique as they pick out items and you pay for them with your coupons, you are welcome to do so.


Do Coupons Ever Expire?
Yes, coupons do eventually expire. But, have no fear, they don't expire for 5 years! To date 7 of our 12 distributed coupon types have been expired in our store (coupon with purple print, and all coupons printed on the manilla-colored cardstock). The next coupons set to expire can be found under our "Coupons: Expired & To Be Expired" tab at the top left of this website. We will make everyone aware several months ahead of time before officially expiring any coupons so that you can come in and use them!


What if I don't intend to use my earned coupons?
Donate them to our Emergency Fund!

The Baby Steps Emergency Coupon Fund is used to serve those individuals who visit our boutique and have more immediate needs than the amount of coupons they have been able to earn. Because of how our program is established, in order to be able to give extra items away in extreme situations, we need to be able to have an amount of coupons on hand that have been earned to "purchase" the items given away. If you would like to donate your extra coupons to our Emergency Fund, stop by the Baby Steps Boutique during store hours or send them in the mail. Thank you in advance!